Marketing: 

 - Work closely with the sales and technical department to design B2B and B2C marketing strategies in the most profitable manner. 

 - Refine digital marketing tools for new products and empower sales. 

 - Build a robust brand marketing team based in Australia, collaborating closely with the local sales team to generate more leads and increase brand recommendations and customer satisfaction. 

 - Lead marketing campaigns and evaluate performance metrics to assist the local sales team in enhancing customer relations through activities such as roadshows, training hub workshops, and exhibitions.

 - Experiences with various organic and paid acquisition channels: content creation, curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, and performance analysis. 

 - Understand the landscape and trends of competing products in Australia, devising corresponding strategies and marketing techniques tailored to different markets' characteristics. 

 - Develop strategies and tactics to introduce our company and attract qualified customers. 

 Branding:

 - Define and implement tailor-made action plans to enhance the brand's performance, monitor success metrics, and ensure maximum brand awareness and reputation. 

 - Communicate with Headquarters, local departments, and external agencies for O2O/B2B/B2C branding, including public relations management, press releases, document auditing, social media, and official website operations. 

 - Conceptualize and develop content for all internal and external O2O campaigns: storytelling, planning, and multimedia format implementation.

 - Monitor, analyze, and evaluate media performance, generate data reports, and propose optimization measures.

 - Promote the Sungrow brand internally and externally through brand actions, corporate design, corporate language, and branding/employer branding. 

 - Support the sales team by providing product and brand content aligning with each brand's vision and DNA to target customers.

 - Conduct elaborate market analyses for the development of new marketing campaigns.     

- Excellent team-building and leadership abilities.

- Bachelor’s or Master’s degree (in marketing, energy, or similar fields) or above, with over 3 years' working experience in marketing related role, preferably in photovoltaic and energy storage industries. 

- Proficiency in Canva, Microsoft Office Suite and Adobe Creative Suite. 

- Root cause analysis skills, ability to use data and metrics to support assumptions, recommendations, and drive actions. 

- Strong marketing and branding background with excellent communication skills, paying great attention to detail. 

- Ability to adapt to a rapidly changing, fast-paced working environment. 

- Logical thinking and creativity in work methods. 

- Strong English writing skills; proficiency in other languages is preferable.       

About Us:

Sungrow is a global leader in technology research and development, specializing in PV inverter system solutions and energy storage equipment for residential, commercial, and utility-scale applications. Founded in 1997 with a 25-year track record of growth and success, Sungrow is a customer-oriented and innovation-led organization focused on R&D and investing in its own in-house testing center approved by UL, CSA, TUV Rheinland, and TUV SUD. Sungrow’s focus has spearheaded innovation in the PV industry and kept Sungrow’s broad product lineup as the preeminent choice in the ever-evolving solar industry. With over 224 Gigawatts deployed globally, Sungrow is the world’s leading PV inverter manufacturer with 20+ subsidiaries worldwide. Sungrow offers a wide range of solutions and services and is committed to motivating people and businesses to adopt “Clean Power for All” and spread its efforts to making the Earth greener and cleaner through carbon dioxide reduction. This longstanding devotion and commitment to this mission and strong service to its customers have enabled Sungrow to remain at the forefront of the growing renewable energy industry. For more information about Sungrow, please visit Sungrow (http://en.sungrowpower.com/SUNGROW/).     

Position Summary: 

The Marketing Coordinator will play a crucial role in supporting our channel sales, C&I, and utility sales teams by assisting with media plans and proposals and undertaking a variety of marketing functions. These will include social media marketing, web updates, and sales support among others.     

Duties & Responsibilities: 

- Assist with the planning, coordination, and implementation of marketing events. 

- Manage promotions, advertising, and other marketing activities. 

- Engage in creative writing and content marketing. 

- Create and manage content for our social media platforms. 

- Draft and distribute up-to-date newsletters. 

- Coordinate marketing activities including photographers, media, industry events, and participation. 

- Handle digital marketing tasks such as website maintenance, website content, social media planning and posting, analyzing digital marketing trends, managing email campaigns, and reporting on website analytics. 

- Support and manage relationships with customers where needed.       

Skills & Experience: 

- Relevant tertiary qualification in marketing, communications, digital media, or working towards these. 

- Proven ability in Adobe programs including InDesign and Photoshop at an intermediate level or higher. 

- Minimum 1 to 2 years of experience in a similar role, especially in new energy marketing. 

- Excellent verbal and written communication skills. 

- A proactive approach to problem-solving and general tasks. 

- Ability to multi-task while completing tasks to a high standard. 

- Language Requirement: English and Mandarin (preferred).     

Position Summary  

Field Commissioning Engineer is responsible to manage and performance commissioning and maintenance work on solar & ESS projects ensuring successful completion and handover of projects. You are a proactive, reliable and resilient engineering professional who has a passion for finding solutions. This role needs to coordinate with teams to efficiently deliver service solutions (utility projects) by on-site service for commissioning and troubleshooting, support sales team to prepare service proposals for utility-scale projects, as well as conduct ad-hoc projects. Moreover, this job requires for 40% Plus inter-state travel. This is a full-time role based in North Sydney.

Key responsibilities: 

• Provides initial commissioning plans, as well as coordinates commissioning activities (including site acceptance tests) and R2 testing for successful delivery 

• Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs 

• Perform basic O&M by monitoring systems remotely and basic warranty work 

• Prepare service proposals for utility-scale project tenders including O&M plans and review service contracts including availability guarantee

• Conduct services for complex technical problems and coordinate with internal teams (technical and R&D team) to efficiently deliver high quality solutions to customers’ issues 

• Keep a good record of the spare parts/unit inventory, usage and service expenses 

• Continuously develop knowledge of all relevant products and services 

• Communicate with the management, sales team and customers to support the business development and complete jobs in a timely manner 

• Provide training to the customers and service partners and ensure the personnel having the competency to operate the products correctly.    

Skills and experiences required: 

• Permanent resident in Australia

• Electrical Engineering, Renewable Engineering and or similar background 

• A minimum of 1-3 years of experience in a similar position with relevant experience Job Description - Commissioning Lead (Utility) Page 1 of 2 © Sungrow Power Supply Co., Ltd. All rights reserved. 

• Utility project commissioning including R2 testing experience preferred

• Excellent communications skills (Written and Verbal) in English and fluent (Verbal) in Mandarin (preferred) 

• Ability to work extended hours and travel at short notice - Required 

• Ability to effectively communicate with owners, team members, field team and subcontractors 

• Strong problem-solving and analytical skills • Strong organisation and time management skills handling multiple tasks at once  

About us: 

Sungrow is a global leader in technology, research and development specializing in PV inverter system solution and energy storage equipment for residential, commercial, and utility-scale applications. Founded in 1997, with a 26-year track record of growth and success, Sungrow is a customer-oriented and innovation-led organization focuses on R&D development and investing in its own in-house testing center approved by UL, CSA, TUV Rheinland and TUV SUD. Sungrow’s focus has spearheaded innovation in the PV industry and kept Sungrow’s broad product lineup as the preeminent choice in the ever-evolving solar industry. With over 295 Gigawatts deployed globally, Sungrow is the world’s leading PV inverter manufacturer, with 20+ subsidiaries worldwide. Sungrow offers a wide range of solutions and services, and is committed to motivating people and businesses to adopt “Clean Power for All”, and spread its efforts to making the Earth greener and cleaner through carbon dioxide reduction. This longstanding devotion and commitment to this mission and strong service to its customers has enabled Sungrow to remain at the forefront of the growing renewable energy industry. For more information about Sungrow, please visit https://aus.sungrowpower.com     

Key responsibilities:       

• Provide after-sales service support for key customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction

• Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery 

• Support line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised 

• Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs 

• Perform basic O&M by monitoring systems remotely and basic warranty work 

• Conduct product testing fault diagnosis and repairs at the workshop 

• Track complex technical problems and coordinate with internal teams (technical and R&D team) to efficiently deliver high-quality solutions to customers’ issues

• Continuously develop knowledge of all relevant products and services 

• Communicate with the management, sales team and customers to support the business development     

Skills and experiences required: 

• Electrical Engineering, Renewable Engineering and or similar background 

• At least 1-3 years of technical support or product maintenance experience preferred 

• Excellent communications skills (Written and Verbal) in English 

• Excellent and professional telephone customer service skills 

• Attention to detail and able to understand the big picture 

• Strong problem-solving and analytical skills 

• Strong organisation and time management skills handling multiple tasks at once